Anonymous
map-marker Lake Stevens, Washington

Does not super

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They refunded me. Even though the shoes were available?? Not sure about their customer service.
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User's recommendation: Be cautious!! They are a shoe selling imposter.

Yreck L Nrc

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Verified Reviewer

My Stolen Card was used to make purchases

Champs Sports - My Stolen Card was used to make purchases
My card was stolen yesterday they have made over $700.00 purchase today at your store or online.
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Loss:
$875
Pros:
  • Price
  • Instore
Cons:
  • Online plus no customer service
  • Customer service is awful

Preferred solution: Full refund

Chelsea S Exm

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Verified Buyer

Delivery issues

Champs Sports - Delivery issues
I have not received my order that was placed on June 15 and was supposed to be delivered on June 24. I would like to be refunded my money
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Loss:
$62
Pros:
  • No pros
Cons:
  • No customer service
  • Customer service sucks

Preferred solution: Full refund

User's recommendation: Do not shop with this company very unorganized and the communication is poor.

Chris S Tfs

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Verified Buyer

My order was cancelled. Need reimbursement

Champs Sports - My order was cancelled. Need reimbursement
Your operator hung up on me
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Loss:
$173
Cons:
  • Online purchases customer service

Preferred solution: Deliver product or service ordered

Patricia V Ftd

Package not received

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Champs Sports - Package not received
Champs Sports - Package not received - Image 2
Champs Sports - Package not received - Image 3
My package says it has been shipped over a week ago and it does give any tracking information with the tracking# provided I want to know where Is my merchandise.
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Cons:
  • I never received the shoes

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Maspeth, New York

I was charge twice

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Champs Sports - I was charge twice
Champs Sports - I was charge twice - Image 2
Theres a glitch. I made an order and I was charged twice for the same exact items. I have two different order numbers. I did not order twice either
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Gabriela W

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Verified Buyer

I haven't received my order

Champs Sports - I haven't received my order
Champs Sports - I haven't received my order - Image 2
Tracking says order was complete and I havent received anything
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Loss:
$160

Preferred solution: Let the company propose a solution

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Willow Springs, Illinois

Never received my refund

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Champs Sports - Never received my refund
I still haven't received my money back on my card now I feel like you guys are jus taking my money
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User's recommendation: Don't order from here the customer service sucks

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Order i placed

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Champs Sports - Order i placed
I placed my order online, directly from you guys sight. Payment went through without the shipment date.
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Loss:
$158

Preferred solution: Deliver product or service ordered

Christepher Kyj

My order

U order Jordan Tennis Shoes 8/26/20 The tennis was sent back for reasons unknown..I've been trying to get my $150.00 back since Sept..I'm constantly being told to check my email...for a gift card i've called numerous times ..told the same lie...I want my money back please....
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Pros:
  • Champ is trashhhhhhh
Cons:
  • Customer service is awful
  • I never received the shoes
  • Online purchases customer service

Preferred solution: Full refund

User's recommendation: Never

Charmin C

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Verified Reviewer

Missing package

Champs Sports - Missing package
Champs Sports - Missing package - Image 2
Champs Sports - Missing package - Image 3
Champs Sports - Missing package - Image 4
I have been contacting Champs about my order I placed on 6/27/2020 I received an email yesterday that stated my package was delivered to a person there was No package delivered to my home
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Loss:
$148
Pros:
  • Product
  • I ike the shoes
Cons:
  • No customer service to speak to at this time
  • Customer service sucks

Preferred solution: Full refund

Elexus J

I can not locate my order

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Champs Sports - I can not locate my order
Champs Sports - I can not locate my order - Image 2
The tracking number I received last month, Im not able to locate my order
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Loss:
$132
Cons:
  • Customer service sucks

Preferred solution: Deliver product or service ordered

Shanail T

My shoes are lost

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Champs Sports - My shoes are lost
Champs Sports - My shoes are lost - Image 2
Ive been waiting on shoes since May I just want my refund now
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Pros:
  • Had the shoe
  • Piece of crap
Cons:
  • Online plus no customer service

Preferred solution: Full refund

User's recommendation: Don’t purchase here during the pandemic

Ronette B Hbb

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Verified Buyer
|

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Verified Reviewer

Champs are frauds

Champs Sports - Champs are frauds
Champs Sports - Champs are frauds - Image 2
I ordered my son 2 pair of sneakers and paid for them they sent one pair out n the other pair out a week later then charged my card again I spoke with 4 different reps the told me that they would put money back on my card n 24/48 hours they never did then they gave me a 10 gift card like that was supposed to made a *** difference then the last rep hung up on me after waiting on hold for 1 hour because I asked to speak to his supervisor. My first and last time buying anything from them
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Loss:
$85
Pros:
  • Trash
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Don’t order off line

Isabel C Ziz

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Verified Buyer
|

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Verified Reviewer

Lost package and never gave my refund

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Champs Sports - Lost package and never gave my refund
Champs Sports - Lost package and never gave my refund - Image 2
Updated by user Apr 24, 2020

Yes

Updated by user Apr 15, 2020

I need my issue to get resolved I'm very pissed off

Updated by user Apr 15, 2020

No it was not

Original review Apr 15, 2020
I bought my blind son a pair of sneakers for his birthday to take to him and I never received it they gave it to a man and now they don't want to give me my deposit I lost out on A pair of sneakers and the $104 dollars that I paid for it so I'm really pissed off and I will be contacting a lawyer
View full review
Loss:
$104
Pros:
  • Piece of crap
Cons:
  • Being jerked around from one person to the next

Preferred solution: Full refund

User's recommendation: Stay away from champsport they are theifs

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