Champs Sports - Customer Care Review from East Northport, New York
I will never shop at champs again. Ordered a pair of sneakers in the store and was told I could return them back to the store need be.
Got them in the mail and as soon as I tried them on I could tell the arch would bother me. Never wore them. The bottoms are as clean as can be... not a speck of dirt!!
And I was told I couldn't get my $ back bc they looked dirty. The guy couldn't even show me where the dirt was.... bc there is no dirt!! I left with the sneakers and no refund, so now I will have to make calls and write letters and post online.
And to top it off the employee was extremely rude.... I got there when the store opened... he didn't even let me walk to the register. This entire transaction happened at the front of the store.
Extremely rude.... I got his name and will be making many many complaints!
Reason of review: Return, Exchange or Cancellation Policy.
Location: East Northport, New York
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