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Advertised vs Delivered
Customer service
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This is MY review, I ordered a pair of shoes from champs. After three days my order was not shipped and seems like i could not track it.

So i called and they said it hasn't downloaded into the system but they are aware of it. After 4 days they told me i can cancel it, and then reorder Which i did, and got a 15 dollar gift card. But then after 3 days of that order, I called again because this is ridiculous. They said that the shoe was no longer available in stores.

Which was completely useless after one whole week of trying to order this product. Also this was for a Christmas gift. Then I drove 45 minutes to a Champs Store and found the shoe there, with the size i tried to order.

Which made me very mad. In conclusion you're better off going to a store and finding the shoe.

Product or Service Mentioned: Champs Sports Shipping Service.

Reason of review: Read review..

Preferred solution: Nothing. .

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I wish I would have seen these comments before ordering. Its true to not ever order shoes from Champs.

Somewhere within the offices or the warehouse are people that can care less about customers receiving their orders.

Never again. Very sloppy work ethics Champs.

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