Champs Sports Reviews

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New Reviewer

I haven't received my package

Champs Sports - I haven't received my package
Champs Sports - I haven't received my package
Champs Sports - I haven't received my package
Champs Sports - I haven't received my package
Update by user Aug 07, 2020

Still haven’t been able to contact them

Update by user Jul 08, 2020

THEY NEVER RESOLVED THE ISSUE I HAVENT BEEN ABLE TO SPEAK TO ANYONE !!!

Original review posted by user Jul 08, 2020
I HAVE BEEN WAITING PATIENTLY FOR WEEKS FOR A RESPONSE FROM CHAMPS ! I HAVE NOT YET RECEIVED MY PACKAGE where is my package I havent gotten what I ordered !!!!! Someone need to contact me ASAP Ordering telling me my order was successfully processed THE ORDER SUCCESSFULLY TOOK THE MONEY FROM MY ACCOUNT !!!!now its telling me it was canceled!!! I got the confirmation that my order was sent to my address but I havent seen ANYTHING !!!!
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ID
#2042404 Review #2042404 is a subjective opinion of poster.
Service
Champs Sports Shipping Service
Pros
  • I ike the shoes
Cons
  • I never received the shoes
Loss
$150
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I have a complaint

I called the champs store located in South lake Mall in Merrillville IN I asked if a show was available I was told yes, and they would hold it until I arrived to the store. When I got to the store I was told that they didn't have the shoe, the issue with this entire situation is that I live 2 hours away, and I drove that distance because it was for my son's birthday. At this point, I'm extremely upset. The manager showed very little concern or care about the situation.

User's recommendation: Very bad customer service.

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ID
#2616559 Review #2616559 is a subjective opinion of poster.
Location
Hobart, Indiana
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

Tired of emails on shoes that are no longer in stock fix your website or something I want to order the shoes it’s false hope and a bunch of garbage

Still looking for this? But the shoes are not in stock its a joke get your website figured out Ggggggggggghhhhhhhhhhhhhhhhhhhhhhhh Gggggghhhhhhhhhhhhhhhhhhhhhhhhhhh
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ID
#2585045 Review #2585045 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Didn't get anything accomplished

I was clearly charged for a product that I had ordered almost three weeks ago and was charged again for the items.

User's recommendation: Continue to check for unwanted charges.

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ID
#2578734 Review #2578734 is a subjective opinion of poster.
Location
Murfreesboro, Tennessee

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New Reviewer

Transferring

I was wondering if I would be able to transfer from my champs in Concord north Carolina for about a month to champs in Aurora Colorado. I tried to call the champs in the town center mall, but the phones are not working.
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ID
#2564570 Review #2564570 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Preferred solution
To talk to a manager
New Reviewer

Poor customer service and being charged for an order that was delivered on time

So I ordered a product for 2 day shipping on a Saturday when your website does not specify you dont process order on weekend. My order was process on Monday but not shipped until Tuesday. Even thought I paid for 2 day shipping. When I called I was told my order was process on Monday and shipped on Tuesday but I paid for two day shipping. And my order would get here on Wednesday. If I paid for two day shipping. When my order was process on Monday it should have been sent out on Monday. This is the worst ever I have experience from such a hugh corporation.

User's recommendation: Don’t pay for 2 day shipping.

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ID
#2512254 Review #2512254 is a subjective opinion of poster.
Loss
$23
Preferred solution
Price reduction

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New Reviewer

Complaint

I was walking to the register with a shoe so I could get the other one and buy them and as I was walking to the register with it one of the workers came up from behind me and took the shoe from me and said these are sold already and gave it to someone else and then he ended up not buying them and the worker seen me and my girlfriend was giving him mad looks so he came up to me and said was you still interested in them he didn't buy them so obviously they wasn't even sold yet

User's recommendation: If that worker is working you might not wanna go try and look at shoes that day.

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ID
#2497918 Review #2497918 is a subjective opinion of poster.
Preferred solution
a full refund would be nice but I didn't lose any money but was disrespected and embarrassed in front of the whole store but even maybe a coupon or something towards a pair of shoes maybe might be nice

Never have size avaiable

Been at Huntington Mall twice in the last 2 months every shoe I picked was out of size. Went today and was told they could order it and have it shipped only to be told they could not do that either! Told me to go online but the shoe was not on sale on line it was 159.00, Now what is going on if they cannot order it in store but get online for more money... Sounds fishy to me!!!!!

User's recommendation: if your wanting a specific shoe forget it unless you go on line and pay more!!!

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ID
#2466980 Review #2466980 is a subjective opinion of poster.
Location
Mohawk, West Virginia

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New Reviewer
I purchased 3 pair of Adidas on line by way of the Klarna app. I returned one pair due to my grand daughter did not like them. I did the return in the store #181**** on 12.8.2020 at 2:28pm. Transaction # 37126. I contacted Klarna and notified them that I had returned...
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ID
#2421654 Review #2421654 is a subjective opinion of poster.
Cons
  • Online plus no customer service
Loss
$53
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Refund

Champs Sports - Refund
Champs Sports - Refund
I want to know if the purchase balance had went back on my eip card for order# V500324****. I returned item at store # 181****, transaction number 77230. I made this return on 01/22/21 . The item never reached the warehouse for a return it got sold inside the store after I returned it.
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ID
#2418572 Review #2418572 is a subjective opinion of poster.
New Reviewer

Refund

I took my shoes back today at a champs store for a refund and was told that I would be getting my refund when I inserted my debit card but I have not seen my refund
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ID
#2410198 Review #2410198 is a subjective opinion of poster.
Service
Champs Sports Customer Care
Pros
  • Product
Loss
$160
Preferred solution
Full refund

Wrong shoes

Champs Sports - Wrong shoes
Champs Sports - Wrong shoes
Champs Sports - Wrong shoes
I was sent two different shoes in a 61/2 but obviously not the same size and also one has Nike in the soul inside and one doesnt

User's recommendation: Double check both of your shoes When they arrive.

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ID
#2393011 Review #2393011 is a subjective opinion of poster.
Location
Round Rock, Texas
New Reviewer

I was sent two different shoes

Champs Sports - I was sent two different shoes
Champs Sports - I was sent two different shoes
Champs Sports - I was sent two different shoes
I got them back in May of 2020 just decided to wear them and looking at them they look the same but soon realized they are not.Same size but not same set up so far as colors but different shoe and one has Nike in the sole and the other doesnt all I want is a matching pair of shoes

User's recommendation: As soon as you get them do a tooth and nail inspection.

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ID
#2383446 Review #2383446 is a subjective opinion of poster.
Loss
$74
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Need to talk to someone

Nobody answere the phone automatic
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ID
#2379203 Review #2379203 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Different size

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I never recieve my packed

I didnt receive Im packed today
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ID
#2350803 Review #2350803 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Does not super

They refunded me. Even though the shoes were available?? Not sure about their customer service.

User's recommendation: Be cautious!! They are a shoe selling imposter.

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ID
#2309334 Review #2309334 is a subjective opinion of poster.
Location
Lake Stevens, Washington

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