I was at Opry Mills Mall today with my grandson. It was 10:20.
Nothing opened until 11:00. We walked by and saw the door wide open to Champs. We went in and started looking around. After a while a man came out and said repeatedly, "We're closed, we're closed, we're closed, we're closed," and we started to leave.
I asked him as I was on my way out if they had wide shoes. He continued to say, "We're closed, we're closed, we're closed, we're closed." He wouldn't even answer a simple question that would have taken him 1 second to answer. He said he was the manager. I have never been treated so badly.
I will NEVER shop in Champs again. That man should not be allowed to be around people.
Product or Service Mentioned: Champs Sports Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Employee.